Terms and Conditions
Billr Health (“we,” “us,” “our”) is committed to protecting your privacy.
This Privacy Policy describes:
– What personal information is collected,
– How it is used,
– Whether and how consumers’ opt-in information is shared.
By using our website or services, you consent to the practices described below.
2. What Personal Information We Collect
We may collect the following categories of personally identifiable information:
– Contact information: name, email address, phone number, billing/shipping address.
– Device & usage data: IP address, browser type/version, device type, pages visited, date/time stamps.
– Service data: details you provide when requesting quotes, scheduling cleanings, or paying for services.
– Mobile data: your device ID, mobile carrier, and location when you access our services via mobile.
3. SMS Consent Communication:
Mobile opt-in, SMS consent, and Phone numbers will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Billr Health, you may receive SMS messages related to:
* Account updates
* Appointment scheduling and reminders for consultations or onboarding calls
* Follow-up messages regarding requested services
* Billing inquiries and payment reminders
* Client support updates
* Service onboarding and implementation updates
* Credentialing, revenue cycle management, medical billing, and software implementation updates
* Promotional offers, discounts, or announcements regarding Billr Health services (only where you have provided consent)
Example:
“Hello from Billr Health. This is a reminder about your scheduled consultation on July 30 at 2:00 PM EST. Reply STOP to opt out of SMS messages at any time.”
Message Frequency:
Message frequency may vary depending on your interaction with Billr Health and the services you request.
You may receive up to 4 SMS messages per week regarding your account, consultations, billing, service updates, or promotional offers.
Potential Fees for SMS Messaging:
Standard message and data rates may apply based on your wireless carrier’s pricing plan. Charges may vary for domestic and international messages.
Opt-In Method:
You may opt in to receive SMS communications from Billr Health By submitting a form on our website
Opt-Out Method:
You may opt out of SMS communications at any time by replying STOP to any text message you receive from Billr Health.
You may also contact us directly to request removal from our SMS messaging list.
Help
If you experience any issues with our SMS communications, reply HELP to any message.
You may also contact us through our website:
https://billrhealth.com/contact/
Additional Options
If you do not wish to receive SMS communications, simply do not select the SMS consent option on our online forms or inform our representative that you do not wish to receive text messages.
Standard Messaging Disclosures:
* Message and data rates may apply.
* Message frequency may vary.
* You can opt out at any time by replying STOP.
* For assistance, reply HELP or visit our Privacy Policy and Terms & Conditions pages.
* SMS consent is not a condition of purchasing any products or services.
4. How We Use Your Personal Information
We use collected information to:
1. Provide and fulfill services – process bookings, payments, estimates, scheduling.
2. Enhance user experience – personalize content and optimize our website.
3. Communications – respond to inquiries, send updates, confirmations, reminders.
4. Marketing – email/SMS promotions and offers (only with your consent).
5. Operational & legal – fulfill contracts, comply with legal obligations, detect/prevent fraud.
5. Opt-In Information & How It’s Shared
If you opt in to receive marketing communications (emails, SMS, etc.):
– No mobile opt-in or text message consent will be shared with third parties or affiliates.
6. Cookies & Tracking Technologies
We use cookies, web beacons, tags, and scripts to:
– Support essential site functionality;
– Remember preferences;
– Analyze site performance and usage.
You can control cookies via your browser settings.
7. How We Store & Protect Your Data
Your information is stored securely on encrypted servers and accessed only by authorized personnel and service providers who follow this Privacy Policy. While we use industry-standard safeguards, no system is completely secure.
8. Data Sharing & Disclosure
We do not sell or lease your personal info to third parties.
9. Retention of Your Data
We retain your personal information only as long as needed for business purposes, legal obligations, dispute resolution, fraud prevention, or as required by law.
10. International Transfers
Your data may be transferred and processed in countries outside the U.S. We ensure standard contractual protections or lawful transfer mechanisms are in place.
11. Your Rights & Choices
You may:
– Opt in or out of marketing communications anytime via links or reply commands (“STOP”).
– Access, update, correct, or delete your personal information—contact us at the email below.
– Control cookies through browser settings.
12. Changes to this Policy
Any changes will be posted here, and if materially significant, we’ll notify you via email or website notification, updating the “Last Updated” date.
13. Contact Us
For questions or privacy requests, please reach out:
Billr Health
Email: hello@Billrhealth.com
Phone: +6465320385
Address: 30 N GROULD ST STE N Sheridan WY 82801
By texting Billr Health at (Ringcentral phone number), you agree to receive Customer care, Marketing, and Account Notification messages from name of company. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Please visit billrhealth.com to see our terms and conditions and privacy and policy.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at Billrhealth for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.